ViRTUE Wiki
↗ vrhandhygiene.com
EN

Installation · Pico

Pico Connect (USB)

Pico Connect connects a Pico 4 headset to your PC over a wired USB connection. This page covers the steps for starting ViRTUE over USB.

You’ll find the guide for first-time setup under Pico 4.

Start ViRTUE with Pico Connect

Follow the instructions in the Preparation section before you begin the steps below.

On your PC

  1. Make sure the ViRTUE and SteamVR applications are not running.

  2. Open the Pico Connect app.

    Pico Connect app on the PC with a list of connected devices
    Pico Connect app on the PC

On your VR headset

  1. Open the Pico Connect app.

  2. Put on your headset and press the Home button on the controller to open the main menu.

    Pico 4 controller with the Home button highlighted
    Home button on the Pico controller

  3. In the main menu, open the Library.

    Pico 4 main menu with the library selected
    Library in the Pico main menu

  4. Select the Pico Connect app in the Library.

    Pico 4 library with the Pico Connect app selected
    Pico Connect app in the library
  5. Wait until you see the Windows desktop environment on your VR headset.

  6. Start ViRTUE. Click the ViRTUE program shortcut on the Windows desktop, or search for ViRTUE in the Windows Start menu.

    Windows desktop with the ViRTUE program shortcut
    ViRTUE shortcut on the Windows desktop

  7. Wait until ViRTUE has started. This can take up to a minute.

    ViRTUE loading screen during startup
    ViRTUE is starting

  8. Once you find yourself in a bright cloud world, you have successfully started ViRTUE.

    Bright cloud world shown after ViRTUE has started successfully
    ViRTUE has started successfully

Troubleshooting

The PC does not appear under Available Devices in the Pico Connect app.
  • Make sure the VR headset and the PC are connected to each other with a USB 3.0 cable. Check that the cables are plugged in correctly and firmly enough.
  • Restart your Pico VR headset.
  • Restart your PC.
  • Make sure you have started the Pico Connect app on your PC.
  • Make sure you have started the Pico Connect app on your VR headset.
  • Try different USB 3.0 cables.
  • Try different USB 3.0 ports on the PC.
I started ViRTUE, but it does not appear in my VR headset.
  • Close the Pico Connect app on both the PC and the VR headset.
  • Close SteamVR if it is open.
  • Restart the Pico VR headset.
  • Now follow the steps for starting ViRTUE again.
The screen of my Pico 4 VR headset turns off on its own.

Between the lenses of the VR headset there is a presence sensor that detects whether you are wearing the headset. Make sure nothing is covering the presence sensor.