---
title: Pico Connect (Wi-Fi)
lead: >-
  Pico Connect connects a Pico 4 headset to your PC wirelessly. This page covers the steps for starting ViRTUE over
  Wi-Fi.
pageId: pico-wifi
locale: en
source: https://wiki.vrhandhygiene.com/en/installation/pico-connect-wifi/
sourceMdx: src/content/wiki/en/installation/pico-connect-wifi.mdx
---

> **INFO**: You'll find the guide for first-time setup under [Pico 4](https://wiki.vrhandhygiene.com/ai/en/installation/pico.md).

## Start ViRTUE with Pico Connect

Follow the instructions in the [Preparation](https://wiki.vrhandhygiene.com/ai/en/app/start.md) section before you begin the steps below.

**On your PC**

1. Make sure the ViRTUE and SteamVR applications are not running.
2. Open the Pico Connect app.
   > [**Image**](https://wiki.vrhandhygiene.com/_astro/pico-connect-pc.BfXGsTd1_Z1Fgudy.webp): Pico Connect app on the PC with a list of connected devices
   >
   > _Pico Connect app on the PC_

**On your VR headset**

1. Open the Pico Connect app.
2. Put on your headset and press the Home button on the controller to open the main menu.
   > [**Image**](https://wiki.vrhandhygiene.com/_astro/pico-controller-home.C1NaHEnr_12tJ9P.webp): Pico 4 controller with the Home button highlighted
   >
   > _Home button on the Pico controller_
3. In the main menu, open the Library.
   > [**Image**](https://wiki.vrhandhygiene.com/_astro/pico-library.BxfLA1hn_Z2fUDI2.webp): Pico 4 main menu with the library selected
   >
   > _Library in the Pico main menu_
4. Select the Pico Connect app in the Library.
   > [**Image**](https://wiki.vrhandhygiene.com/_astro/pico-connect-in-library.BRfghNja_ZSJlDw.webp): Pico 4 library with the Pico Connect app selected
   >
   > _Pico Connect app in the library_
5. Wait until you see the Windows desktop environment on your VR headset.
6. Start ViRTUE. Click the ViRTUE program shortcut on the Windows desktop, or search for ViRTUE in the Windows Start menu.
   > **Image**: Windows desktop with the ViRTUE program shortcut
   >
   > _ViRTUE shortcut on the Windows desktop_
7. Wait until ViRTUE has started. This can take up to a minute.
   > [**Image**](https://wiki.vrhandhygiene.com/_astro/virtue-loading.DUZQoCZc_YX6Pm.webp): ViRTUE loading screen during startup
   >
   > _ViRTUE is starting_
8. Once you find yourself in a bright cloud world, you have successfully started ViRTUE.
   > [**Image**](https://wiki.vrhandhygiene.com/_astro/virtue-cloud-world.CcjxC8gT_Ar9fQ.webp): Bright cloud world shown after ViRTUE has started successfully
   >
   > _ViRTUE has started successfully_

## Troubleshooting

### The PC does not appear under Available Devices in the Pico Connect app.

- Make sure the VR headset is connected to the ViRTUE Wi-Fi network.
- Restart your Pico VR headset.
- Restart your PC.
- Make sure the PC is connected to the Wi-Fi router via a network cable. Check that the cables are plugged in firmly enough.
- Make sure the network cable is plugged into a switch port on the router.
- Make sure your PC is not connected to a Wi-Fi network.
- Make sure you have started the Pico Connect app on your PC.

### The connection between my Pico VR headset and my PC is unstable.

- Make sure there is an unobstructed, direct line of sight between your Pico VR headset and your network router / Wi-Fi access point.
- Make sure the distance between your Pico VR headset and the Wi-Fi router is less than 10 metres.
- Make sure the Wi-Fi router is not covered, but placed out in the open in the room.
- Make sure the PC is connected to the Wi-Fi router via a network cable. Check that the cables are plugged in firmly enough.

**If you are using a laptop:**

- Make sure the laptop is connected to a power supply. If you connected the laptop only afterwards, close all programs (ViRTUE, Pico Connect app, SteamVR).
- If your laptop has both an integrated and a dedicated GPU, make sure ViRTUE runs on the dedicated GPU.

### I started ViRTUE, but it does not appear in my VR headset.

- Close the Pico Connect app on both the PC and the VR headset.
- Close SteamVR if it is open.
- Now follow the steps for starting ViRTUE again.

### The screen of my Pico 4 VR headset turns off on its own.

Between the lenses of the VR headset there is a presence sensor that detects whether you are wearing the headset. Make sure nothing is covering the presence sensor.